Frequently Asked Questions

1. Can I see an example?
See examples of how to embed the publications on a website. If you upload your own PDF, you get 7-days free preview of what your publication looks like.

2. I uploaded a PDF, but did not receive a mail.
Some confirmation mails are caught in spam filters. Please check your spam filter. Heavy traffic can also cause delays, so please allow a few hours’ processing time. If you still haven’t received a file, please contact us at support@independentwebpublishing.com

3. What is the maximum file size?
There is no maximum file size, but, for your own convenience and upload time, they should be as small as possible. Note however, that the converter downscales or upscales the files to 150 dpi, so we recommend that your pictures are 150 dpi for optimal resolution.

4. How many pages can I upload?
As many as you want ☺

5. Should all pages be in the same PDF?
YES! If you upload more than one PDF, they will be treated as separate magazines.

6. How do I prepare my PDF for upload?
Single pages (not spreads*) in one PDF. Preferably 150 dpi resolution. Make sure all pages are the same size. If not, some pages might turn, due to automatic correction by the player.

7. What languages is the player in, and what is to come?
We keep upgrading the player with more languages. Click on Upload and check the drop down language list

8. Can I hide the “Pagegangster” name in the URL and publication?
Yes, you can! There are several ways of doing this. You will receive instructions with your activation email.

9. What is the price for one activation?
The price for converting and activating one PDF into an online magazine is $199 if you order using the shop system, or £95 plus VAT [GB Pounds] if we activate it manually for you. Remember, it is free to try it.

10. What if I have many PDFs or back issues?
If you have back issues or many PDFs (more than 10) please contact us at support@independentwebpublishing.com and we'll negotiate a solution just for you.

11. Does it cost anything to view the publication?
No – the only cost is the activation. Once you buy the license, you can show it to 98% of all Internet users, if you can get them to your website or if they click on a link in an email that you send them. ☺

12. My magazine is turning sideways.
You probably used spreads (2 pages on one page), or maybe your pages are exactly rectangular. Please upload a single paged PDF, or see this FAQ #6

13. I have two pages on each page.
You have uploaded a PDF containing spreads. Please check that your PDF only has 1 page per page, before you upload.

14. I activated a PDF but did not receive a mail.
Some confirmation mails are caught in spam filters. Please check your spam filter. Heavy traffic can also cause delays, so please allow a few hours’ processing time. If you still haven’t received a file, please contact us at support@independentwebpublishing.com.

15. Can I change the publication after it is activated?
No, once you activate a PDF, it is static. If you want to publish a new PDF, please upload and activate again.

16. Do you accept other currencies than USD?
Yes, you can contact us and we will take your payment manually in GB Pounds.

17. Can I see user statistics?
Not yet. User behaviour is stored in log files, and we are working on an administration module that can provide all user stats.

18. Can I host it on my own server?
No. The publications run on a unique server setup that provides search function, Google search ability, dynamic updates, user stats etc. While everything must run on our server, this fact can be hidden – please see FAQ #8.

19. Can I create hyperlinks in the publication?
Yes you can create a hyperlink to a web address and between pages in the publication itself. All users will receive an administration module that gives them the ability to create hyperlinks and customize the player.

20. Can I change the background color?
Not yet, but we are working on that!

21. Can I put video in my magazine?
Not yet, but we are working on that too!

*Spreads: A way of setting up a PDF for printing. If you use spreads you will have 2 pages on each page, so that you can fold the paper into magazine pages after it is printed. Our system will understand these pages as one page. So change your magazine into single pages in the PDF, and our converter will recognise that and be happy!